It is our pleasure to care for our patients. Please be aware of the following policies to help ensure an efficient experience.
Prenatal/New PatientsWe encourage an after hours consult to meet with one of our physicians for parents of new patients or expectant parents. This can be arranged by calling the office during business hours.
Well Child Routine Physical Exam AppointmentsWe recommend calling approximately 6-12 weeks ahead of the desired appointment. The best times to book physicals are April/May and October/November. There is often very high demand for summer appointments. Physicals for fall sports and Pop Warner participation should occur after January 1st of the year of participation. Infants will usually have their well child visits scheduled at the conclusion of their prior appointment.
Weekday Sick VisitsWe attempt to accommodate all necessary sick visits on a same day basis. We recommend calling early in the day if you feel your child requires a visit.
Hospital StaysWe hold admitting privileges at both Women and Infants’ and Hasbro Children’s Hospitals. We will see your child during each day of their hospitalization.
Appointment CancellationsWe ask that you kindly notify us 24 hours in advance of any appointment that needs to be cancelled so the appointment may be given to another family. Failure to do so may result in a missed appointment fee.
School/Camp/Daycare FormsFor your convenience, you will be given a form with your child’s vaccine record and any health related restrictions at each well child health maintenance visit. This form may be photocopied and attached to any medical information form you receive. There is a fee for replacement of the form or for any other forms that may require completion.
Medical Record TransferIn compliance with HIPAA, our office requires a written request to transfer records. In general, records will be made available within 3-4 weeks after we receive your request. There is a charge for retrieving and copying the medical records. Patients who are 18 years of age or older must personally sign the release.
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